Hotels And Hospitality

AI inbox triage for reservations, guest questions, and group enquiries.

For hotels and hospitality teams where reservations, guest requests, groups, events, and supplier messages can pile up.

AI Inbox & Enquiry TriageFounding pilot from GBP 249Human approval stays in the loop

Visible Leaks

Where the first pilot can prove value.

These are example workflow patterns, not claims about any specific business. The first call narrows this down to one live route.

Example

Reservation enquiries

Capture dates, room needs, guest details, pricing questions, and missing booking information.

Example

Guest questions

Separate common guest questions from urgent operational exceptions that need a person.

Example

Group and event messages

Summarise requirements and route the opportunity to the right owner before it gets buried.

Pilot Route

One input route becomes one owned next action.

The system drafts, summarises, and routes. Availability, pricing, refunds, and guest commitments stay approved by staff.

01Capture
02Classify
03Extract stay details
04Draft reply
05Route task
06Escalate

Pilot Request

Send one workflow and AdamsInc will map the first system.

Add the enquiry route, current tools, timing, and where the follow-up gets stuck. The form captures a structured lead record and sends a notification for follow-up.